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INTRODUCING Dawai
Your Pathway to Health and Wellness
Connecting patients, pharmacies, and couriers for faster, smarter care.
Start your journey to stress-free medication access today
85%
Extra Satisfaction
30%
More Adherence
40%
Faster Delivery
About Us
DAWAI-ONLINE is No. #1 leading Marketplace for Pharmacies in the Middle East
Addressing Critical Healthcare Needs is our Specialty
A cutting-edge marketplace platform connecting patients, pharmacies, and shipping companies. Patients order prescriptions via app. Medications ship directly from the nearest pharmacy to their doorstep.
Our Value
Transform Your Medication Experience with Dawai Online
Connecting patients, pharmacies, and delivery services to revolutionize medication access with convenience, reliability, and care at the heart of everything we do.
Our Vision
Building the future of healthcare delivery where patients, pharmacies, and delivery services are seamlessly connected through intelligent technology
Our Mission
To transform healthcare delivery by creating a marketplace that improves medication access, enhances patient adherence, and reduces healthcare system burdens
Our Motto
Connecting Care, Delivering Health. Partner with us to Improve healthcare accessibility, support regulatory frameworks and secure competitive edge in healthcare logistics
Our Service
Healthcare Innovation at Your Fingertips.
Our comprehensive ecosystem ensures medications reach patients quickly while providing valuable tools for all healthcare stakeholders.
Real-Time Tracking
Track your medication delivery in real-time and receive notifications at every step from order confirmation to doorstep delivery.
24/7 Support
Order medications anytime, anywhere with our user-friendly interface that connects you to the nearest pharmacy with support availability.
50K+
Patients Served Via Our App
What We offer
A Complete Medication Management Ecosystem
Prescription Upload
Simply take a photo of your prescription or upload an existing image to start your medication order process.
ACCESSIBILITY
Smart Medication Search
Compare medication options, check availability at nearby pharmacies, and find the best prices all in one place.
SIMPLICITY
Real-Time Tracking
Stay informed at every stage of the delivery process with instant notifications and accurate estimated arrival times.
TRACK & TRACE
Medication Reminders
Manage your medication schedule with ease using our intuitive reminder tool that helps you stay on track with your treatment.
PERSONALIZED
Automatic Refills
Our system tracks your medication usage and notifies you when it's time to reorder, with options for automatic processing.
ADHERENCE
Pharmacist Consultation
Get expert answers to your medication questions and concerns from qualified healthcare professionals, available when you need them.
SUPPORT
Why Choose Us
Breaking Barriers to Medication Access for All
With Dawai Online, medication access becomes simpler, faster, and more reliable for everyone in the healthcare ecosystem.
Innovative Technology
Our cutting-edge platform seamlessly connects patients, pharmacies, and delivery services through an intuitive interface designed for all users
Verified Network
We partner with licensed pharmacies and reliable delivery services to ensure quality, authenticity, and safety throughout the medication journey
Seamless Integration
Our platform integrates smoothly with existing pharmacy systems and delivery operations, creating an efficient ecosystem for all stakeholders
Data-Driven Insights
We use anonymous data analytics to identify healthcare gaps and opportunities, helping governments and providers make informed decisions.
Our promises
Why Our Platform Makes a Difference
Honesty & transparency
Complete visibility into medication pricing, delivery fees, and estimated arrival times so you can make informed decisions about your healthcare needs
Quality Medicine
We partner exclusively with licensed pharmacies that maintain strict quality standards, ensuring you receive genuine, properly stored medications every time
Reliable Delivery
Our optimized delivery network ensures medications arrive on time and in perfect condition, with real-time tracking for complete peace of mind
Testimonials
Stories from Our Community
Hear from patients, pharmacies, and delivery partners who have experienced the convenience and reliability of our medication delivery platform
"I couldn't be happier with Dawai Online! As someone with chronic health conditions, getting my monthly medications used to be a struggle. Now I simply upload my prescription, select my preferred pharmacy, and have everything delivered right to my door. The medication reminder feature has helped me stay consistent with my treatment. The real-time tracking gives me peace of mind, and I love being able to chat with pharmacists when I have questions. This service has truly been life-changing for me!"
"Partnering with Dawai Online has transformed our pharmacy business. We've expanded our customer base beyond our local neighborhood and can now serve patients throughout the city. The platform integrates seamlessly with our inventory system, making order processing efficient and error-free. The automatic refill notifications help us prepare medications in advance, and we've seen a significant increase in customer satisfaction and loyalty. This partnership has been invaluable for our growth!"
"At 76 years old, getting to the pharmacy regularly was becoming increasingly difficult for me. Dawai Online has been a blessing! My grandson helped me set up the app, and now I can easily reorder my heart and diabetes medications with just a few taps. The delivery is always prompt, and I appreciate the clear information about each medication. The reminder system helps me take my pills on time without running out of my meds. I recommend this service to all my friends in my senior community!"
Have Questions? We're Here to Help
We assure customer satisfaction with personal care
Whether you’re a patient, pharmacy, or delivery service, we’re eager to discuss how Dawai Online can work for you.
FREQUENTLY ASKED QUESTIONS
Your Questions, Answered
Find answers to commonly asked questions about our medication delivery platform, features, and partnership opportunities.
Answer: "Dawai Online is an innovative medication delivery platform that connects patients with local pharmacies and reliable delivery services. Our application allows users to upload prescriptions, search for medications, compare prices, and have their medications delivered directly to their doorstep.
Answer: "Ordering is simple! Download our app, create an account, then either upload a photo of your prescription or search for your medications directly. Select your preferred pharmacy, add items to your cart, choose your delivery preferences, and complete your payment. You'll receive real-time updates until your medications arrive."
Answer: "Absolutely. We employ industry-leading security protocols to protect all personal and medical information. Your data is encrypted, and we comply with all relevant healthcare privacy regulations. Only authorized pharmacists and healthcare providers have access to your prescription details."
Answer: "Delivery times depend on your location, pharmacy availability, and the medications ordered. Typically, users receive their medications within 1-3 hours in urban areas and within 24 hours in more remote locations. Our real-time tracking feature keeps you informed throughout the delivery process."
Answer: "Yes! Dawai Online allows you to manage medications for family members. You can create separate profiles for each person, manage their prescriptions, and set delivery addresses accordingly. This feature is especially helpful for caregivers managing medications for elderly parents or children.
Answer: "Our reminder system allows you to set customized alerts for each medication. You can specify times, dosages, and special instructions. The app will notify you when it's time to take your medicine and track your adherence. You can also set refill reminders to ensure you never run out of essential medications."
Answer: "We welcome pharmacy partnerships! Contact us through our partnership form, and our team will guide you through the integration process. Our platform is designed to work seamlessly with most pharmacy management systems, and our technical team provides full support during onboarding."
Answer: "Delivery partners gain access to a steady stream of medication delivery requests, optimized routes, and a new revenue stream in healthcare logistics. Our platform provides clear pickup and delivery instructions, real-time communication with patients, and automated payment processing."
Answer: "Yes! Dawai Online provides an in-app chat feature connecting you directly with licensed pharmacists who can answer questions about your medications, potential side effects, and proper usage. This service is available during standard pharmacy hours."
Answer: "We offer multiple payment options including credit/debit cards, digital wallets, and cash on delivery in select areas. All online payments are processed through secure, encrypted systems. You can also store payment information securely in the app for faster checkout."
Answer: "If your selected pharmacy doesn't have your medication in stock, our app will automatically show you alternative pharmacies that have it available. Additionally, pharmacists can suggest generic equivalents or therapeutic alternatives if appropriate and approved by your doctor."
Answer: "Dawai Online is currently operating in the region of Jordan, Kingdom-Wide. We're rapidly expanding to new areas. Enter your location in our app to check availability in your specific area or contact us to request service expansion."
Head Office
Saleh Smadi 15
Amman, Jordan
Call Us
Phone : +962 77 70 60 800
Email: gm@dawai-online.com
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