INTRODUCING Dawai

Your Pathway to Health and Wellness

Connecting patients, pharmacies, and couriers for faster, smarter care.

Start your journey to stress-free medication access today

85%

Extra Satisfaction

30%

More Adherence

40%

Faster Delivery

About Us

DAWAI-ONLINE is No. #1 leading Marketplace for Pharmacies in the Middle East

Addressing Critical Healthcare Needs is our Specialty

A cutting-edge marketplace platform connecting patients, pharmacies, and shipping companies. Patients order prescriptions via app. Medications ship directly from the nearest pharmacy to their doorstep.

Our Value

Transform Your Medication Experience with Dawai Online

Connecting patients, pharmacies, and delivery services to revolutionize medication access with convenience, reliability, and care at the heart of everything we do.

Our Vision

Building the future of healthcare delivery where patients, pharmacies, and delivery services are seamlessly connected through intelligent technology

Our Mission

To transform healthcare delivery by creating a marketplace that improves medication access, enhances patient adherence, and reduces healthcare system burdens

Our Motto

Connecting Care, Delivering Health. Partner with us to Improve healthcare accessibility, support regulatory frameworks and secure competitive edge in healthcare logistics

Our Service

Healthcare Innovation at Your Fingertips.

Our comprehensive ecosystem ensures medications reach patients quickly while providing valuable tools for all healthcare stakeholders.

Real-Time Tracking

Track your medication delivery in real-time and receive notifications at every step from order confirmation to doorstep delivery.

24/7 Support

Order medications anytime, anywhere with our user-friendly interface that connects you to the nearest pharmacy with support availability.

50K+
Patients Served Via Our App
What We offer

A Complete Medication Management Ecosystem

Prescription Upload
Simply take a photo of your prescription or upload an existing image to start your medication order process.
ACCESSIBILITY
Smart Medication Search
Compare medication options, check availability at nearby pharmacies, and find the best prices all in one place.
SIMPLICITY
Real-Time Tracking
Stay informed at every stage of the delivery process with instant notifications and accurate estimated arrival times.
TRACK & TRACE
Medication Reminders
Manage your medication schedule with ease using our intuitive reminder tool that helps you stay on track with your treatment.
PERSONALIZED
Automatic Refills
Our system tracks your medication usage and notifies you when it's time to reorder, with options for automatic processing.
ADHERENCE
Pharmacist Consultation
Get expert answers to your medication questions and concerns from qualified healthcare professionals, available when you need them.
SUPPORT
Why Choose Us

Breaking Barriers to Medication Access for All

With Dawai Online, medication access becomes simpler, faster, and more reliable for everyone in the healthcare ecosystem.

Innovative Technology

Our cutting-edge platform seamlessly connects patients, pharmacies, and delivery services through an intuitive interface designed for all users

Verified Network

We partner with licensed pharmacies and reliable delivery services to ensure quality, authenticity, and safety throughout the medication journey

Seamless Integration

Our platform integrates smoothly with existing pharmacy systems and delivery operations, creating an efficient ecosystem for all stakeholders

Data-Driven Insights

We use anonymous data analytics to identify healthcare gaps and opportunities, helping governments and providers make informed decisions.

Our promises

Why Our Platform Makes a Difference

Honesty & transparency

Complete visibility into medication pricing, delivery fees, and estimated arrival times so you can make informed decisions about your healthcare needs

Quality Medicine

We partner exclusively with licensed pharmacies that maintain strict quality standards, ensuring you receive genuine, properly stored medications every time

Reliable Delivery

Our optimized delivery network ensures medications arrive on time and in perfect condition, with real-time tracking for complete peace of mind

Testimonials

Stories from Our Community

Hear from patients, pharmacies, and delivery partners who have experienced the convenience and reliability of our medication delivery platform

Have Questions? We're Here to Help

We assure customer satisfaction with personal care

Whether you’re a patient, pharmacy, or delivery service, we’re eager to discuss how Dawai Online can work for you.

FREQUENTLY ASKED QUESTIONS

Your Questions, Answered

Find answers to commonly asked questions about our medication delivery platform, features, and partnership opportunities.

Answer: "Dawai Online is an innovative medication delivery platform that connects patients with local pharmacies and reliable delivery services. Our application allows users to upload prescriptions, search for medications, compare prices, and have their medications delivered directly to their doorstep.

Answer: "Ordering is simple! Download our app, create an account, then either upload a photo of your prescription or search for your medications directly. Select your preferred pharmacy, add items to your cart, choose your delivery preferences, and complete your payment. You'll receive real-time updates until your medications arrive."

Answer: "Absolutely. We employ industry-leading security protocols to protect all personal and medical information. Your data is encrypted, and we comply with all relevant healthcare privacy regulations. Only authorized pharmacists and healthcare providers have access to your prescription details."

Answer: "Delivery times depend on your location, pharmacy availability, and the medications ordered. Typically, users receive their medications within 1-3 hours in urban areas and within 24 hours in more remote locations. Our real-time tracking feature keeps you informed throughout the delivery process."

Answer: "Yes! Dawai Online allows you to manage medications for family members. You can create separate profiles for each person, manage their prescriptions, and set delivery addresses accordingly. This feature is especially helpful for caregivers managing medications for elderly parents or children.

Answer: "Our reminder system allows you to set customized alerts for each medication. You can specify times, dosages, and special instructions. The app will notify you when it's time to take your medicine and track your adherence. You can also set refill reminders to ensure you never run out of essential medications."

Answer: "We welcome pharmacy partnerships! Contact us through our partnership form, and our team will guide you through the integration process. Our platform is designed to work seamlessly with most pharmacy management systems, and our technical team provides full support during onboarding."

Answer: "Delivery partners gain access to a steady stream of medication delivery requests, optimized routes, and a new revenue stream in healthcare logistics. Our platform provides clear pickup and delivery instructions, real-time communication with patients, and automated payment processing."

Answer: "Yes! Dawai Online provides an in-app chat feature connecting you directly with licensed pharmacists who can answer questions about your medications, potential side effects, and proper usage. This service is available during standard pharmacy hours."

Answer: "We offer multiple payment options including credit/debit cards, digital wallets, and cash on delivery in select areas. All online payments are processed through secure, encrypted systems. You can also store payment information securely in the app for faster checkout."

Answer: "If your selected pharmacy doesn't have your medication in stock, our app will automatically show you alternative pharmacies that have it available. Additionally, pharmacists can suggest generic equivalents or therapeutic alternatives if appropriate and approved by your doctor."

Answer: "Dawai Online is currently operating in the region of Jordan, Kingdom-Wide. We're rapidly expanding to new areas. Enter your location in our app to check availability in your specific area or contact us to request service expansion."

Logo
Head Office

Saleh Smadi 15
Amman, Jordan

Call Us

Phone : +962 77 70 60 800
Email: gm@dawai-online.com

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